Terms and Conditions
Welcome to Hostchipper. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By purchasing, accessing, or using any service provided by Hostchipper, you agree to be legally bound by these Terms.
If you do not agree with any part of these Terms, you must not use our services.
1. Definitions
- “Company,” “We,” “Us,” “Our” refers to Hostchipper
- “Client,” “User,” “You” refers to any individual or entity using our services
- “Services” refers to web hosting, domain services, and related products offered by HostChipper
- “Client Area” refers to the customer dashboard used to manage services
2. Eligibility and Account Registration
To use Hostchipper services, you must:
- Be at least 18 years of age
- Provide accurate, complete, and up-to-date information during registration
- Maintain the confidentiality of your account login details
You are solely responsible for all activities that occur under your account.
3. Services Offered
Hostchipper provides:
- Shared Web Hosting
- Domain-related services
- Email hosting and website tools
- Add-on services and third-party integrations
Service specifications, pricing, and features are subject to change without prior notice.
4. Billing, Payments, and Pricing
4.1 Payments
All services must be paid for in advance. Payments can be made via available payment gateways listed on our website.
4.2 Pricing Changes
Hostchipper reserves the right to modify pricing, fees, or service plans at any time. Changes will not affect already-paid service periods.
4.3 Late Payments
Failure to renew services before the due date may result in:
- Service suspension
- Termination of account and data deletion
5. Refund Policy
Refunds are governed strictly by our Refund Policy, which forms an integral part of these Terms.
Not all services are refundable. Please review the Refund Policy page carefully before making a purchase.
6. Service Suspension and Termination
Hostchipper reserves the right to suspend or terminate services without notice if a client:
- Violates these Terms
- Engages in illegal or prohibited activities
- Uses services in a way that threatens server stability or security
- Fails to make timely payments
Terminated accounts may result in permanent data loss.
7. Acceptable Use Policy
You agree not to use HostChipper services for:
- Illegal activities or unlawful content
- Spamming, phishing, or unsolicited bulk emails
- Hosting malware, viruses, or harmful code
- Copyright infringement or piracy
- Fraud, impersonation, or deceptive practices
- Excessive resource consumption affecting other users
Violations may lead to immediate suspension or termination without refund.
8. Resource Usage and Fair Use
Shared hosting accounts must comply with fair usage limits. Excessive use of CPU, RAM, bandwidth, or storage that degrades server performance may result in:
- Temporary limitation
- Account suspension
- Forced upgrade to a higher plan
9. Data, Backups, and Responsibility
While Hostchipper may provide backup services as a courtesy, clients are fully responsible for maintaining their own backups.
HostChipper shall not be held liable for data loss due to:
- Hardware failure
- User error
- Malware or hacking incidents
- Service suspension or termination
10. Uptime and Service Availability
Hostchipper aims to provide 99.9% uptime, but does not guarantee uninterrupted service.
Downtime may occur due to:
- Scheduled maintenance
- Network or hardware issues
- Third-party provider failures
- Force majeure events
No compensation is guaranteed for downtime.
11. Domains and Third-Party Services
Domain registrations, renewals, and transfers are subject to registry rules and third-party providers.
Hostchipper is not responsible for:
- Domain expiration due to non-renewal
- Registry restrictions
- Third-party service failures
12. Intellectual Property
All content, branding, logos, and materials on Hostchipper’s website are the intellectual property of Hostchipper.
Users may not copy, reproduce, or distribute any content without written permission.
13. Limitation of Liability
Hostchipper shall not be liable for:
- Loss of profits, revenue, or business
- Data loss or corruption
- Indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the affected service.
14. Indemnification
You agree to indemnify and hold HostChipper harmless from any claims, damages, losses, or expenses arising from:
- Your use of our services
- Violation of these Terms
- Infringement of third-party rights
15. Privacy Policy
Your use of Hostchipper services is also governed by our Privacy Policy, which explains how we collect and handle personal data.
16. Modifications to Terms
Hostchipper reserves the right to modify these Terms at any time.
Changes become effective immediately upon posting. Continued use of our services constitutes acceptance of updated Terms.
17. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Contact Information
For questions, concerns, or disputes regarding these Terms and Conditions, please contact Hostchipper through our official support channels available on our website.